CallPulse: AI voice and WhatsApp call center

Live call

A real conversation, start to finish.

Watch a caller talk to the agent: it understands, uses your tools, follows up on WhatsApp, and hands off to a person when it should.

Place your own test callSimulated conversation, for illustration.

+91 98•• ••4210

Inbound · live

Hindi · English00:00

Caller

AI agent

Caller

Paused

3 tool calls

How it works

Live in one sitting, not one quarter.

Connect a number

Bring your own Twilio account or provision a number from the dashboard, then link WhatsApp through Meta's Cloud API.

PhoneWhatsAppYour Twilio account

Teach it your business

Write the agent's instructions, pick its voice and language, and add the documents it should answer from. Switch on only the tools you trust.

Voice & languageKnowledge baseTools

Let it work the line

It answers calls and chats around the clock, follows up on WhatsApp, opens tickets, and rings your team when a person should take over.

TicketsHuman handoffTranscripts

Capabilities

Everything a call center does, without the queue.

One agent across voice and WhatsApp, wired into your tickets, customers and team.

Speaks your customers' languages

Natural speech in Indian languages and English. Callers can talk over the agent: it stops, listens, and carries on.

The same agent on WhatsApp

Calls end with a confirmation, ticket details or a payment link on the customer's phone.

Answers from your documents

Upload FAQs and policies. The agent looks things up instead of guessing.

People stay in the loop

When a call needs a person, your team's phones ring together and the first to answer takes over.

Outbound at a sensible pace

Voice and WhatsApp campaigns are throttled to carrier limits, and failed sends retry on their own.

Follow-ups run themselves

Trigger actions when a call ends, a ticket opens or a customer is created: tickets, WhatsApp, payment links.

Private by design

Every tenant is isolated, enforced in the database as well as in code. Custom roles, an audit log, and call recording that stays off until you turn it on.

For developers

Everything is an API, including the agent.

Scoped API keys for every workspace, with separate permissions for reading and placing calls
An MCP server, so Claude or any MCP client can look up customers and place calls
Event-driven workflows on call ended, ticket created and customer created
Full transcripts and call records available over the same API

Read the API docs Get an API key

CallPulse REST API • POST /api/v1/calls

curl -X POST https://api-production-9c6d.up.railway.app/api/v1/calls \
  -H "Authorization: Bearer ak_live_autonxt_9042" \
  -H "Content-Type: application/json" \
  -d '{
    "to_number": "+919823044100",
    "ai_agent_id": "agent_priya_service_v2",
    "customer_id": "cust_arvind_9102",
    "direction": "outbound",
    "metadata": {
      "tractor_vin": "MH-12-X45-9042",
      "dispatch_hub": "Pune"
    }
  }'

Estimate

Work out what it could save you.

Your numbers, not ours. Change the assumptions to match your team. The human cost is an estimate you control.

Calls per month15,000

Average call length4 min

Cost of a human agent per hour₹250

Salary plus overheads, in ₹.

Agent occupancy60%

Share of a paid hour an agent is actually on a call.

Calls the AI resolves alone60%

The rest still go to your team.

Estimated monthly saving

₹1,13,200

About 27% less than an all-human team, and roughly 1,000 agent-hours handed back each month.

All-human team₹4,16,667

With CallPulse₹3,03,467

Estimate only. Uses ₹3.80/min for AI minutes (the Growth plan's rate beyond included minutes); your bill depends on your plan.

Pricing

Simple plans, priced in rupees.

Start free with 10 call minutes. Move up when you need more.

Free

No card needed

Try the whole thing end to end before you commit.

₹0

free, with no time limit

Start free

10 AI call minutes, once
Calls up to 5 minutes
50 WhatsApp messages
1 agent and 1 phone number
5 knowledge documents
2 team seats

Starter

Small teams

One line on autopilot.

₹2,499

a month, billed ₹29,990 a year

Get started

300 AI call minutes a month
Calls up to 15 minutes
1,000 WhatsApp messages a month
3 agents and 2 phone numbers
5 team seats, 50 documents
Campaigns and call recording

Growth

Scale

Large operations

Headroom for a busy floor.

₹45,833

a month, billed ₹5,49,990 a year

Get started

6,000 AI call minutes a month
Calls up to 60 minutes
25,000 WhatsApp messages a month
50 agents and 20 phone numbers
50 team seats, 5,000 documents
Campaigns and call recording

Enterprise

Volume pricing, custom limits, single sign-on and a close partner.

Talk to us

Prices are in rupees and exclude GST. Allowances renew each month, except the free plan's 10 minutes, which are one-time. Minutes are billed per call, rounded up to the next minute. When a plan's minutes run out, calls pause until you upgrade.

Questions

Good things to ask.

Can't find yours? Start a pilot and ask the product directly.

How does it handle callers who interrupt?

Callers can talk over the agent at any time. It stops speaking, listens, and answers what was just said, the way a person would. If the line goes quiet it prompts once or twice, then ends the call politely.

Do we need to buy phone numbers from you?

No. Connect your own Twilio account, or provision a number from the dashboard. WhatsApp connects through Meta's official Cloud API, so your customers see your business, not ours.

What happens when the AI can't solve something?

It hands the call to a person. Your team's numbers ring together and the first to answer takes over. The conversation so far is saved as a transcript and a ticket, so no one starts from zero.

How does it know about our business?

You upload your FAQs and policies as a knowledge base, and the agent looks answers up there instead of guessing. You also choose which tools it may use: tickets, appointments, WhatsApp messages, payment links.

Is our data kept private?

Each workspace is isolated from every other, enforced in the database as well as in the application. Integration secrets are encrypted at rest, roles control who sees what, and an audit log records sensitive actions. Call recording is off until you turn it on.

How quickly can we try it?

You can create an agent, add your documents, connect a number and place a test call in one sitting. The free plan includes 10 AI call minutes and needs no card, which is enough for a few real test calls.

Start today

Pick up every call. Starting now.

Start free with 10 AI call minutes, no card needed. Connect a number, add your documents, and place a test call.

Start free pilot Sign in

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